A long-term partner with many years of experience

IMS is a custom-built insurance platform that makes running your business easy. Designed for all types of insurers, it gives you the functionality and capability to streamline business processes, improve user experience and manage change effectively. Built around industry best practices, IMS combines comprehensive features in a single, unified platform. It delivers an innovative environment that connects your organisation with emerging technologies, service providers, partners, and clients.

Discover more in IMS

Human Resource Management

Comprehensive tools to manage employee data, track HR-related activities, and streamline HR processes, enabling insurers to efficiently oversee their workforce and ensure compliance with industry regulations.

Customer Relationship Management

Build stronger relationships with clients by centralizing customer data, automating sales and service tasks, and providing valuable insights to enhance the overall customer experience.

Long Term Insurance

Robust functionality to manage the entire lifecycle of long-term insurance products, including policy administration, billing and payments, claims processing, and comprehensive reporting capabilities.

Short Term Insurance

Effectively administer and manage a wide range of short-term insurance products, including the ability to configure product offerings, handle policy transactions, process claims, and generate detailed reports.

Business Insurance

Specialized functionalities to cater to the unique needs of commercial clients, enabling insurers to configure tailored business insurance products, handle complex policy and risk management requirements, and deliver a seamless experience to their corporate customers.

Claims Management

Comprehensive set of tools to efficiently handle the entire claims lifecycle, from registration and assessment to settlement and recoveries, helping to streamline the claims process and improve customer satisfaction.

Billing Management

Streamline your billing and payment processes, including automated invoicing, payment scheduling, email reminders, and comprehensive reporting, enabling insurers to enhance cash flow and customer experience.

Supporting Modules

Document Management
Message Centre
Sales Management
Service Requests

frequently asked questions

Questions to ask yourself when choosing a new business system

The IMS platform is a comprehensive, web-based insurance management system designed to streamline your insurance operations, enhance productivity, and boost sales. It offers a range of features tailored for insurers, from configurable insurance functionalities to role-based portals.
The IMS platform covers the entire insurance product life-cycle, including product configuration, sales, policy management, billing and payment, claims management, and reinsurance. It is built around industry best practices to provide insurers with a unified platform for their insurance business.
The IMS platform is highly configurable, allowing you to adapt it to your specific insurance business requirements. You can customize insurance products, user interfaces, and workflows without the need for extensive coding or development. This ensures that the platform aligns with your unique insurance practices and processes.

Absolutely. The IMS platform is designed with robust security and reliability features to protect your sensitive insurance data. It offers secure data management and high-performance capabilities to support the growing needs of your insurance business.

The IMS platform features an open integration framework and APIs, making it easy to connect with a wide range of external insurance systems and partners. This allows you to create a seamless and interconnected digital ecosystem that enhances the efficiency and effectiveness of your insurance operations.

need help? get in touch

Get in touch and we’ll get back to you.

Support Email

support@groovetek.co.bw

talk to our agent

+267 310 1315

need help? get in touch

Get in touch and we’ll get back to you.

Support Email

support@groovetek.co.bw

talk to our agent

+267 310 1315