A long-term partner with many years of experience
IMS is a custom-built insurance platform that makes running your business easy. Designed for all types of insurers, it gives you the functionality and capability to streamline business processes, improve user experience and manage change effectively. Built around industry best practices, IMS combines comprehensive features in a single, unified platform. It delivers an innovative environment that connects your organisation with emerging technologies, service providers, partners, and clients.
Discover more in IMS
Human Resource Management
Comprehensive tools to manage employee data, track HR-related activities, and streamline HR processes, enabling insurers to efficiently oversee their workforce and ensure compliance with industry regulations.
Customer Relationship Management
Build stronger relationships with clients by centralizing customer data, automating sales and service tasks, and providing valuable insights to enhance the overall customer experience.
Long Term Insurance
Robust functionality to manage the entire lifecycle of long-term insurance products, including policy administration, billing and payments, claims processing, and comprehensive reporting capabilities.
Short Term Insurance
Effectively administer and manage a wide range of short-term insurance products, including the ability to configure product offerings, handle policy transactions, process claims, and generate detailed reports.
Business Insurance
Specialized functionalities to cater to the unique needs of commercial clients, enabling insurers to configure tailored business insurance products, handle complex policy and risk management requirements, and deliver a seamless experience to their corporate customers.
Claims Management
Comprehensive set of tools to efficiently handle the entire claims lifecycle, from registration and assessment to settlement and recoveries, helping to streamline the claims process and improve customer satisfaction.
Billing Management
Streamline your billing and payment processes, including automated invoicing, payment scheduling, email reminders, and comprehensive reporting, enabling insurers to enhance cash flow and customer experience.
Supporting Modules
Document Management
Message Centre
Sales Management
Service Requests

frequently asked questions
Questions to ask yourself when choosing a new business system
Get in touch and we’ll get back to you.
Support Email
support@groovetek.co.bw
talk to our agent
+267 310 1315
Get in touch and we’ll get back to you.
Support Email
support@groovetek.co.bw
talk to our agent
+267 310 1315
